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Log-in problems	General Problems	FacePoints	Site Features

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Most Helpful Questions

• Why am I asked to log in?
• How do I add/remove myself from a group?
• How do I collect FacePoints?
• What is the Mosaic
• What's the difference between FacePoints and FaceCoins?

TopWhy am I asked to log in?

If you are asked to log in, even when you have entered your correct username and password, make sure you have cookies enabled.

If cookies are enabled or enabling them doesn't resolve this issue, try clearing the cookies stored on your computer. This is done from Internet Options from the Windows Control Panel then select the general tab and under Browsing History click on the Delete button and then Delete Cookies. In Firefox go to Tools from the file menu, select Options, then Private Data heading and Clear Now.

Please note: this will also delete all saved settings for previously visited sites.

Now when you enter your username and password a new cookie will be created and you should be able to log in.

TopHow do I add/remove myself from a group?

You simply click on the plus or minus button at the end of the list of people associated with the group.

TopHow do I collect FacePoints?

When you use the site you will see that certain actions will add points. Completing sections of your profile, for example your address, will earn you points. A full list appears here

Each point is worth one FaceCoin which can be used to buy features on addyourface.

TopWhat is the Mosaic

The Mosaic is a grid of faces. Our aim is to make this break all records for the largest mosaic of faces in the world. When you join you add your face to the grid.

TopWhat's the difference between FacePoints and FaceCoins?

FacePoints are earned by complete features and continue to accumulate. Each FacePoint is worth one FaceCoin FaceCoin can be used to buy features, so these go up and down as you earn or spend them.